At Feravona, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or stay at our resort.
Information We Collect
We may collect the following types of information:
- Personal details (such as name, contact number, and email address) provided during reservations or inquiries.
- Booking and stay details.
- Communication preferences and feedback.
- Browser and device information through cookies and analytics tools.
How We Use Your Information
Your information helps us:
- Process reservations and provide requested services.
- Communicate important updates and offers related to your stay.
- Improve our services and website experience.
- Maintain safety, security, and compliance with local regulations.
Sharing Your Information
We do not sell your information. We may share it with trusted service providers who support our operations (e.g., payment processors, customer support tools), always under strict confidentiality agreements.
Your Rights
You can:
- Request access to your personal information.
- Ask for corrections or deletion of your data.
- Opt out of marketing emails at any time.
Security
We take reasonable technical and administrative steps to protect your data. However, no system is completely immune, and we advise you to take care when sharing information online.
Updates to This Policy
We may update this policy from time to time. The latest version will always be posted here.